At 20plus, we value transparency and your privacy. This Privacy Policy contains everything you need to know about how we use your personal data. If you have any questions about our Privacy Policy, we’d love to hear from you – just email mail@20plus.info.
We refer to 20plus.info as the “Service“. We refer to 20plus as “we“, “us” and “our“.
Responsible for the service is:
Helen Lindenberg
Schlägelstr. 29
46045 Oberhausen
For the purposes of the EU data protection law, (the “Data Protection Law“), the data controller of the Service is 20plus.
1. How do we collect and process your personal data?
We will collect and process certain personal information if you use our Service. Below we explain how we collect, for what purposes and on what legitimate bases we rely on to process your personal data:
a) When using our Service:
When you access our Service, the browser used on your device automatically sends information to the server of our Service. This information is temporarily stored in a so-called log file. The following information is collected without your intervention and stored until automated deletion in accordance with the applicable data protection regulations:
- IP address
- Date and time of access,
- Name and URL of the retrieved file,
- Website from which access is made (referrer URL),
- Browser used and, if applicable, the operating system as well as the name of your access provider,
- Operating system used by the accessing system,
- Sub-websites,
- Internet service provider of the accessing system.
This includes information regarding cookies and similar technologies. Cookies are small files containing a string of characters that are sent to and stored on your device such as computer or smartphone when you visit our Platform. When you visit the Platform again, the cookies allow the Platform to recognize your browser and to read certain information stored in the cookies. The cookie contains a name, a value, the stored domain (first-party or third-party) as well as the lifetime. So-called session cookies (e.g. PHPSESSID) are deleted after the session, while so-called persistent cookies are deleted after the specified expiration date.
First-party cookies are sent to the user’s device from a computer or domain managed by the editor specified in the cookie that provides the Platform when a user visits the Platform. Third-party cookies are sent to the user’s device from a computer or domain managed by third-party companies that processes data obtained from the cookies. Certain cookies can also be removed manually.
We only use strictly necessary cookies: “Strictly necessary cookies” are essential to maintain our services and are necessary to be able to browse the Platform and use its features. Cookies of this category are strictly necessary for providing our website in meaning of the ePrivacy directive and cannot be switched off.
This data will be processed by us for the following purposes:
- Provision of our online offer and user-friendliness,
- Ensuring a smooth connection establishment of the Service,
- Ensuring comfortable use of our Service,
- Contact request and communication,
- Direct marketing (e.g., via e-mail or postal mail),
- Evaluation of system security and stability as well as for other administrative purposes.
The legal basis for the processing of your personal data is our legitimate interest, which follows from the purposes for data collection listed above. The provision of the data is not required by law or contract or required for the conclusion of a contract. There is no obligation for you to provide the data. In the event of non-provision of the data, however, we may not be able to provide the accessed content of the Service.
b) Contacting 20plus
For any queries or individual consultation, you can contact us via e-mail link or contact form provided on the Service. We may process your name, e-mail address, interests, and/or information provided in the message.
The processing of these personal data is necessary for handling and executing your request. Therefore, the legal basis for the processing in this case is the performance of the contract or the execution of your request, considering it as part of a contractual relationship we have with you.
c) Newsletter
You can subscribe to our e-mail newsletter, in which we regularly inform you about our product, new developments and promotions. When registering for the newsletter, certain information is collected, such as your name and e-mail address. The registration data, the time of registration and the IP address used for registration will be stored until you unsubscribe from the newsletter. The legal basis for sending our newsletter to your e-mail address is your consent.
2. Sharing of your personal data?
a) With whom we share your personal data
We may share your information with:
- Our partner and support businesses, including support services, finance lenders, advertising networks, and analytics provider.
- Any corporate purchaser or prospect to the extent permitted by law as part of any merger, acquisition, sale of assets, or transition of service to another provider, as well as in the event of insolvency, bankruptcy, or receivership in which personal data would be transferred as a 20plus asset.
- To comply with our legal obligations, court order or other legal process, to comply with a request from our regulators, governmental request or any other legally enforceable demand.
b) Use of Sub-Processors
We engage the following sub-processors for hosting our website:
| Sub-Processor Name | Address |
| Microsoft Azure | Microsoft Deutschland GmbH Walter-Gropius-Straße 5 80807 München |
All Processed Data hosted by Microsoft Azure will be stored on servers located in the European Union and in accordance with their privacy policies.
We may engage other third parties to process personal data in connection with our website. Any such sub-processors will be selected with due care and we will provide that such will be bound by adequate contractual arrangements in such a way as to ensure that they comply with the requirements for the protection of personal data pursuant to Article 28 of GDPR.
c) International Transfers
If we process data in a third country (i.e., outside the European Union (EU), the European Economic Area (EEA)) or the processing takes place in the context of the use of third-party services or the disclosure or transfer of data to other persons, entities or companies, this will only be done in accordance with the legal requirements. Subject to express consent or contractually or legally required transfer, we only process or have data processed in third countries with a recognized level of data protection, contractual obligation through so-called standard protection clauses of the EU Commission, in the presence of certifications or binding internal data protection regulations (Art. 44 to 49 DSGVO, information page of the EU Commission: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection_de)
3. How do we protect your personal data?
We take appropriate technical and organizational measures in accordance with the legal requirements, taking into account the state of the art, the implementation costs and the nature, scope, circumstances and purposes of the processing, as well as the different probabilities of occurrence and the extent of the threat to the rights and freedoms of natural persons, in order to ensure a level of protection appropriate to the risk. The measures include, in particular, safeguarding the confidentiality, integrity and availability of data by controlling physical and electronic access to the data as well as access to, input of, disclosure of, assurance of availability of and segregation of the data. Furthermore, we have established procedures to ensure the exercise of data subjects’ rights, the deletion of data, and responses to data compromise. Furthermore, we take the protection of personal data into account as early as the development or selection of hardware, software and processes in accordance with the principle of data protection, through technology design and through data protection-friendly default settings. All information you provide to us is stored on our secure servers. To protect your data transmitted via our online offer, we use SSL encryption. You can recognize such encrypted connections by the prefix https:// in the address line of your browser.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, including using SSL encryption to secure our site and protection your information in transit We cannot guarantee the security of your data transmitted to the Service; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
Our site may, from time to time, contain links to external sites. We are not responsible for the privacy policies or the content of such sites.
4. For how long do we keep your personal data?
We will keep your personal data for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
In particular, we will keep your personal information for as long as you have an account with us or use our Service (including if you enter a prize draw, competition or other promotion) in order to meet our contractual obligations to you.
5. Your rights
You have the right under certain circumstances:
- to obtain information as to whether or not personal data concerning you is being processed;
- to be provided with a copy of your personal information held by us;
- to request the rectification or erasure of your personal information held by us;
- to request that we restrict the processing of your personal information (while we verify or investigate your concerns with this information, for example);
- to object to the further processing of your personal information, including the right to object to marketing;
- to request that your provided personal information be moved to a third party.
You can exercise the rights listed above at any time by contacting us at mail20plus.info.
Your right to withdraw consent:
Where the processing of your personal information by us is based on consent, you have the right to withdraw that consent without detriment at any time by contacting us at mail@20plus.info.
If your request or concern is not satisfactorily resolved by us, you may approach your local data protection authority.
6. Changes to this Policy
Any changes we make to our privacy policy in future will be posted on this page. This policy was last updated February 2024.
7. Contacting us
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to:
mail@20plus.info